All orders are processed within 48-72 hours and are shipped via UPS Ground. Since UPS is a third party provider, we're unable to 100% guarantee that your order will be delivered on a specific date—occasionally a weather or operational delay could impact your delivery by a day or so. We recommend keeping a close eye on your order's tracking numbers.

Due to the nature of our products refunds and returns must be made within 7 business days from date of delivery. Please contact us at sales@baskandbins.com or use our contact form with any questions or concerns related to your order and we'll be happy to assist to ensure your satisfaction. 

We accept Visa, MasterCard, American Express, and Discover, as well as Apple Pay, Google Pay, and PayPal.